Terms of Service

Please read these terms carefully before using the Donor Portal service.

Updated: 2025-11-08

These terms govern your relationship with Donor Portal. By using the service, you agree to them.


1. Definitions

  • Service: Donor Portal, веб-интерфейс и сопутствующие инструменты.
  • User: физлицо, зарегистрировавшееся в сервисе.
  • Manager/Admin: уполномоченные сотрудники учреждений.
  • Points: внутренняя учётная единица, не является валютой.

2. Using the Service

You must use the service lawfully and not infringe third-party rights. Hacking, spamming and other abuse are prohibited.

3. Account & Security

  • Keep your password secret and use strong combinations.
  • You are responsible for activity on your account.
  • We may suspend access in case of violations or suspicious activity.

4. Donations & Booking

Appointments and donation confirmations are performed by authorized staff. Medical decisions are made by the relevant institutions.

5. Points/Wallet

  • Points are awarded per program rules and are not legal tender.
  • Rules for earning/spending may change.

6. Privacy

We process personal data under the law and our privacy policy, using only the minimum data needed to operate the service.

7. Notifications

You may receive service notifications (booking, confirmations, changes). Marketing emails are sent only with separate consent and can be unsubscribed.

8. Limitation of Liability

The service is provided “as is”. We do not guarantee uninterrupted operation and are not liable for decisions/actions of medical institutions or third parties.

9. Changes to Terms

We may update these terms. By continuing to use the service after changes are published, you agree to them.

10. Contacts

If you have questions about these terms, contact support or use the “Contacts” page.


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